Privacy Policy

Last updated: December 06, 2025

1. Introduction

Welcome to Event Registration System. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event registration services.

2. Information We Collect

2.1 Personal Information

When you register for an event, we collect:

  • Full name and nickname (optional)
  • Email address
  • Phone number
  • Date of birth
  • Gender
  • Complete address
  • Emergency contact name and phone number
  • Payment information (processed securely through third-party payment processors)
  • System-generated registration ID and BIB number

2.2 Technical Information

We automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Usage data and analytics

3. WhatsApp Communication Services

WhatsApp Integration

Our platform integrates with WhatsApp Business API to provide you with convenient access to your event tickets and registration information. We may send various types of messages including text, images, and documents to enhance your event experience.

What We Do

  • • Send event-related messages via WhatsApp
  • • Deliver ticket confirmations and QR codes
  • • Provide event updates and notifications
  • • Send payment confirmations and receipts
  • • Verify identity for ticket requests
  • • Send automated registration status updates

Data Processing

  • • Process messages for verification
  • • Log message content and timestamps
  • • Generate and store QR codes temporarily
  • • Send images, documents, and text messages
  • • Maintain message logs for security
  • • Process automated responses and notifications

4. How We Use Your Information

We use your information for the following purposes:

1

Processing event registrations and payments

2

Generating and delivering event tickets and QR codes

3

Sending event-related communications and updates

4

Providing customer support services

5

Ensuring event security and participant verification

6

Improving our services and user experience

7

Complying with legal obligations

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email

info@eventregistration.com

Phone

+62 812-3456-7890

Website

Event Registration System